We include free shipping and the usual delivery time is 15-20 days. Along with Express Shipping which is 5-10 days in delivery time.

If you're not satisfied with the product you received, then please file for a return/refund within 30 days of when the item arrived.

If the product was damaged when it arrived, then please upload a picture to our email to improve the validity of your return. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please go to our contact section and file for a return there.

Our team will get back to you as soon as possible. We ask you to be patient in this process so our team can help complete your return request as fast as possible.

We guarantee that all products are brand original and brand new. We offer a one year official warranty for all glassware and home improvement products.

If there is any damage, we will give you a brand-new product that is not damaged. But if it is damaged by human factors, or if it is destroyed by external forces, you need to pay extra for a new one.

Please go to our contact section for further aid regarding any product warranties.